Freshworks gets a SaaS veteran

PLUS : SalesForce wows Wall Street!

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What we’ll cover today:

🚨 Freshworks taps Srinivasan Raghavan to lead its AI strategy.

📊 Salesforce’s Q3 earnings crush expectations, driving a stock surge.

📅 Can’t-miss SaaS events: SaaSiest London and SaaStock USA.

Freshworks Inc., a leader in customer and employee engagement SaaS solutions, has named Srinivasan Raghavan as its Chief Product Officer (CPO). This decision aims to strengthen Freshworks' product lineup with a clear focus on AI-driven innovations.

🚨Breaking News: Raghavan, an experienced SaaS veteran, steps in to elevate Freshworks’ offerings, sharpening its competitive edge in AI-led customer experiences.

⚡Wire Simplified –

  • Freshworks ropes in SaaS veteran Srinivasan Raghavan as CPO.

  • The focus is on bolstering AI-powered tools for businesses.

  • Raghavan has over 20 years of experience in enterprise SaaS.

  • This move aligns with Freshworks' goal to stay ahead in AI innovation.

✔️Straight to the Point –

Freshworks doubles down on AI innovation by bringing Raghavan on board. This shows a strong commitment to staying competitive and relevant.

Salesforce, the global CRM giant, has reported a stellar fiscal third quarter, surpassing revenue expectations and boosting investor confidence.

🚨Breaking News: Salesforce reported $9.44 billion in Q3 revenue, beating Wall Street estimates and fueling a 10.6% rise in after-hours trading.

⚡Wire Simplified –

  • Salesforce earned $9.44 billion in Q3, surpassing estimates of $9.35 billion.

  • Shares jumped 10.6% in after-hours trading.

  • The company projects $9.9-$10.1 billion in Q4 revenue.

  • Analysts are optimistic about continued growth, driven by AI monetization strategies.

✔️Straight to the Point –

Salesforce is setting the bar high with its financial results, showing that focused AI strategies and strong fundamentals pay off.

Talk to your customers. That’s it. That’s the “secret”

A playbook on how to stand out in a crowded market explained in 2 minutes:

▶️Watch the clip here

  1. SaaSiest London 2025

    SaaSiest London is a premier B2B SaaS event in the UK, bringing together hundreds of founders, CEOs, and executives to share experiences and best practices. The event features role-specific tracks for CEOs/Founders, CROs, CMOs, CPOs/CTOs, and Customer Success leaders, offering deep-dive sessions and curated discussion groups.
    Date: February 4, 2025 | Location: Convene, 133 Houndsditch, London, UK

  1. SaaStock USA 2025

    SaaStock USA gathers over 1,500 SaaS founders, investors, and operators to share actionable insights and facilitate networking opportunities. The event includes topic-specific workshops, investor-only content, and a startup day, aiming to help SaaS businesses scale and thrive.
    Date: May 13-14, 2025 | Location: Palmer Events Center, Austin, Texas, USA

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