Salesforce’s AI Layoffs 🤖

4000 jobs gone to Agentforce....

Welcome to SaaS Wire — your backstage pass to the hottest in software and services!

What we’ll cover today:

🤖 Salesforce drops 4,000 jobs to Agentforce

📉 What SaaS leaders are saying about AI “efficiency”

🎉 Google escapes Chrome breakup in antitrust case

Salesforce, led by CEO Marc Benioff, cut 4,000 support jobs after AI bots took over customer service work.

🚨Breaking News
Benioff admitted AI now does nearly half the work at Salesforce, replacing thousands of human roles once handled by support staff.

⚡Wire Simplified

  • Salesforce cut support staff from 9,000 to 5,000.

  • AI tool “Agentforce” now handles most customer queries.

  • Cases are declining, so no need to refill roles.

  • Experts say AI layoffs are spreading across industries.

  • Critics argue companies blame AI to impress investors.

✔️Straight to the Point
AI boosts efficiency, but thousands lose jobs. The future looks efficient for companies, and stressful for workers learning new skills.

🎤 Should companies slow down layoffs when adopting AI?

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Alphabet, Google’s parent company, won big in court as a judge rejected calls to split up its core businesses.

🚨Breaking News
Alphabet shares jumped 6% after a U.S. judge ruled Google can keep Chrome and keep paying Apple for search dominance.

⚡Wire Simplified

  • DOJ wanted Google to sell Chrome.

  • Judge ruled against breakup, but some limits still apply.

  • Google can pay Apple billions to stay iPhone’s default search.

  • But no more “exclusive only” contracts allowed.

  • Investors cheered, stock price jumped.

✔️Straight to the Point
Google dodges breakup, investors cheer, but regulators still circling. The monopoly fight is not over, but for now Google breathes easy.

IBC 2025 
IBC is one of the world’s largest media, entertainment, and technology conferences, showcasing innovation in broadcasting, streaming, and digital content. It attracts global leaders in media technology, startups, and investors.
Date: September 12–15, 2025 | Location: Amsterdam, Netherlands

The AI Conference 2025 (San Francisco)
A high-level AI gathering with tracks on enterprise AI, large language models, machine learning, and responsible AI. Features keynotes, workshops, and case studies from top AI researchers and companies.
Date: September 17–18, 2025 | Location: San Francisco, USA

Grace Hopper Celebration 2025
The world’s largest gathering of women in technology, with career development, keynotes, networking, and a focus on diversity and inclusion in computing.
Date: November 4–7, 2025 | Location: Chicago, USA

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